Category Archives for British Airways.
In the first report I have seen of BA responding to claims resulting from the IT breakdown, it appears that BA is preparing to reject claims. Claims that they solicited in their post-event emails. BA have never disclosed what actually happened, but their staff were open in admitting it was their IT problem when I…
British Airways, after a day of damaging press over its IT failures, are not denying credit for cancelled flights.
AA fare classes have long earned less Avios than the same BA fare class. This was fixed on 1 January 2022 without a fanfare.
The ability to log back in to the British Airways Executive Club via their home page has returned. However, some functionality is still not restored. This is particularly around the Family Accounts settings: In addition, my latest flights are still not updated although people are reporting on Facebook that their flights have been updated. I…
If you go to the BA website home page and look for the normal ‘Log In’ option on the top right you will receive this message: However, there is a neat workaround which does give you full access to your account information, previous bookings, vouchers etc. Return to the website homepage and start a mock…
As I write this morning it appears that the return to service of the BA Exec Club web site is further delayed. The message show no longer gives an estimated date of return for access by members. On the App however, I can log-in and there appears to have been a couple of updates to…
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