Hyatt’s ‘My Hyatt Concierge’ explained

A number of Hyatt’s Diamond members report on Flyertalk they have received an offer from Hyatt to give them a Hyatt Concierge. This produced a lot of consternation as many of the most established Diamond’s already have a Personal/Private Line agent who handles their requests. However, the Head of Gold Passport has stepped in and explained that…

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