Passengers who secured chargebacks from Ryanair when governments would not let them travel (but the flight operated) are now being asked to repay the chargeback amount before Ryanair will let them travel again.
Ryanair
Category Archives for Ryanair.
Ryanair undergoing a ‘Customer Friendly’ revolution?
The Independent newspaper from the UK has a story by Simon Calder about Ryanair. At the moment I cannot find a link to the article. However, the interview with Michael O’Leary seems to offer some clues that Ryanair is trying to be more customer-friendly, a lot like their main competitor, Easyjet. (As an aside, two…
More revelations about Ryanair
A few days ago I wrote an article examining some of the charges made by Ryanair. Today, the UK’s Daily Mail reports on some new wrinkles in the operation of Ryanair. Apparently the article says, Ryanair Rewards staff members who identify oversize or overweight luggage so that customers can be charged to check them…
Ryanair – a festival of fees including £7 to print your own boarding pass.
There has been substantial coverage of comments made by the boss of Ryanair about passengers who check-in luggage. In the midst of the main UK holiday period, Mr O’Leary has expressed the view that he wished no one checked bags and he’s going to do what he can it seems, to deter passengers. Having never…
Flybe to create Flybe Ireland IF Ryanair buys Aer Lingus
Flybe announced yesterday that it had reached agreement with Ryanair for the transfer of several aircarft and routes to Flybe, should Ryanair suceed in its attempts to buy Aer Lingus. This seems primarily in order to apese regulators about the power of Ryanair in the case of the loss of Aer Lingus. Flybe would effectively…
UK Government Agency provides list of charges for many airlines flying from the UK
The Civil Aviation Authority, who are responsible for regulating air travel in the UK publishes a helpful guide to the prices changed by various airlines for different services. Did you know Aer Lingus charges £1 for a text message? BA only charges 25p. Flybe charges £30 for sports equipment, and this will only be carried…
Ryanair operates a fuel league table for their pilots
I was reading the Irish Times this morning when I found an interesting article about three ‘Maydays’ made by Ryanair planes in Spain recently. It appears that Ryanair frowns on pilots taking too much fuel with them, and maintains a league table of how much each pilot takes. Apparently those taking the most receive warning…
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