Heathrow Rewards web site back up – new sign-in procedure

Some weeks ago I speculated as to whether Heathrow had withdrawn its frequent shopping programme, Heathrow Rewards.

The web site where you access your account had been down for months and appears to only have come back last weekend.

The new web site now requires you to enter your card number and well as your email and password. Indeed the new web site requires you to create a new, 12 character password, including capitals and lower case letters, numbers and special characters.

a hand holding a leaf

You get the link to reset your password the first time you login using your old credentials.

I’ll be cashing in some vouchers the next time that I travel.

It is worth noting that the range of rewards has been reduced – shops, parking, Lounge Pass discounts or PriorityPass discounts.

Collection remains unchanged.



  1. Airline mileage redemptions have now returned & you can once again transfer Heathrow Rewards points to:

    Avios (BA, Aer Lingus)
    Asia Miles
    Emirates Skywards
    Singapore Airlines KrisFlyer
    Miles & More
    Aegean Miles+Bonus
    Royal Brunei Royal Skies
    Virgin Flying Club

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