It is a VERY long time since I stayed at the Park Hyatt, Melbourne. My last stay was memorable by how unfriendly the staff were, the sterile service in opulent surroundings. Well this stay could not have been more different. The public spaces are still dark wood and bright lights, but the staff were super.
I was allocated room 1751 which was a King Room towards the top of the rear tower.
I was provided a letter explaining the benefits of being a Diamond Gold Passport member – of course some of these benefits no longer exist with the advent of World of Hyatt.
Although the room has a lot of wood, the large windows make it feel light and bright.
The room had tad and coffee making facilities and a Nespresso machine. The milk was in the fridge. The bathroom and closet are configured in a U-shape behind the TV. You can enter by either door and have access to the bathroom.
There were great views of the Cathedral and Melbourne City Centre from my room.
The bathroom itself is white marble and featured a full size bathtub and a separate shower.
There were plenty of towels provided and a bathrobe in the wardrobe.
The Grand Club is a couple of floor above, but only opens in the evenings. Breakfast was in the restaurant and was a bit of a disappointment. More about that further down. The Park Hyatt Melbourne is unusual amongst Park Hyatt’s for having a Grand Club – the rest do not have them.
I popped up to the Grand Club to find that they had a form of Afternoon Tea with warm scones, jam and clotted cream. The Grand Club space feels like a library, more dark wood and with a somber feeling.
When I returned for the evening service the room was packed with people associated with the Tennis – loud and annoying at one end of the space. I stayed a little while and left for the peace of my room.
After a good nights sleep I went down for breakfast. Unfortunately, the offering for Diamond members was limited to the rather small selection of cold items.
The staff were attentive but I would have loved the omelette on offer!
I had a late flight and the check-in agent had proactively offered a 4pm check-out so I made use of it until 3pm, when I summoned an Uber to take me to the airport.
A good stay at a solid property and one I would probably return to if I were in Melbourne again.