You have two tickets – cancelling one generates a future flight credit and cancelling the other generates a refund. Why am I not happy with either option?
Category Archives for United.
So how are you getting on with travel providers proving cancellations?
United has cancelled almost all its flight to and from Europe. This is the story of my attempt to rebook.
Two things are really wrong with United – removing the ability of staff to make sensible decisions, and that lots of people who have flown United have their own horror story. And they are sharing them. Me included.
A United flight from Amsterdam to Newark was my first time on a United aircraft for about 2 years. Whilst perfectly serviceable, it was not special. The ground service at Amsterdam left a lot to be desired and United showed how much it cares for Global Services members whilst not caring about its other passengers.
Two First Class flights across the atlantic gave me a chance to compare BA and United’s First Class service onboard their 747-400 aircraft. Guess who wins?
Three flights yesterday confirmed my reasons for dumping this airline two years ago.
In an almost unheard of event, United turned down my money yesterday.
When United changes the cabin config, and downgrades you, they hand on to your upgrade co-payment until after travel. What?
It’s giveaway time at United. Elite status upgrades were given away yesterday. Did you get one?