For the longest time you have needed two reference for every AA ticket if it had US flights in the booking. It seems that this has now stopped, making life easier.
IHG imposes massive award increases 450 properties

Whilst hotel groups always change levels, IHG – who own well known chains such as Intercontinental, Holiday Inn and Indigo had put up some properties by nearly 70% in terms of points needed to redeem. Coupled with their announcement of expiring points they are turning customer unfriendly pretty fast.
Iberia Madrid to JFK, Business Class
Book La Compagnie from London (or Paris)? Check your emails as they are consolidating flights.

It appears that some of the concerns expressed when La Compagnie announced service from London have come to pass. I’ve received an email in respect of my flight due in two weeks time announcing a change to the return flight time. This is the text of the email: Dear Valued Client, Allow us to inform…
Madrid Airport – Iberia’s Velazquez Lounge
How 2 minutes nearly costs me 5 hours, but gets fixed in ‘only’ 45 minutes.

I knocked up this handy flowchart showing the agony I had to go through recently when a two minute schedule change forced AA to rebook me for a flight 4 3/4 hours after landing. Next month I am flying back from Honolulu via New York to London City Airport on a ticket issued by American Airlines via…
My private transfer bus at Madrid

On a recent trip I connected from London City Airport to New York JFK at Madrid. After getting off the plane I found an Iberia agent directing passengers who were connecting downstairs where I found a bus waiting. The Terminal, 4S where most of the long haul flights leave is some distance from the main…
A week to go until the BA Exec Changes occur
Hints BA is getting ready to recognise AA’s Business Extra scheme
BA has already announced that it will be withdrawing it’s own scheme for Small and Medium businesses in the USA, called OnBusiness. This is being merged in to AA Business Extra scheme with effect from 27 May 2015 for US based customers only. I had a protracted series of conversations with AA/US this morning about…
HNL: The Sakura Lounge – joint Japan Airlines and American Airlines Lounge

Japan Airlines and AA share a lounge located in the main terminal at Honolulu International Airport. In the past AA shared with Qantas, but the Qantas lounge is a lot further away from AA gates. The lounge is located above The Local, a bar and restaurant. There is a lift and stairs to the lounge. The…
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