Is Radisson (Club Carlson) Gold the most useless elite status?

by MilesFromBlighty 11 Comments

Radisson operates it’s frequent guest scheme – Club Carlson – in a way similar to IHG. Lot’s of promise and no delivery in my recent experience.

Two recent stays, both at airport hotels (JFK and Dublin) provided exactly ZERO benefits from being an elite member. No room upgrade, no breakfast, no thank you. Indeed the agent at Dublin Airport went out of his way to point out that I had not been upgraded.

To confess, I am a status match Gold Member so perhaps that’s why it counts for so little.

When I complained to JFK they said that the hotel was sold out. Odd, that simply checking their web site showed that not to be true. Then they promised a few extra points as an apology. They never came.

Dublin put me in the room I booked – fair enough – but with furniture like this:

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It’s at times like this I need a CSI-style lamp – heaven knows what the bed’s like. Ignorance is bliss. And by the way, no I didn’t sit in those chairs.

What’s your most useless elite status?

 

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  1. 2 for 1 and 4 for 2 weekend rates in EMEA is a useful rate savings benefit as Club Carlson Gold.

  2. I got a business room upgrade at Hamburg Airport last year, which meant I suddenly got free breakfast, free wi fi, free pay TV movies and a Nespresso machine in my room. Was happy with that!

  4. Concierge with Carlson – the only true benefit is the 4/2 – 2/1 rebate- However, I travel so much with work, that I hardly have the time off, to use those offers.
    The only consistent experience I have with the ClubCarlson hotels is the inconsistency in room upgrades, free breakfeast etc.
    Recently stayed at one of their upscale properties in the USA – only “benefit” was the Front Desk pointing out that thee gave me an upgrade by stealing (Yes, that was they word they used) the room from someone else.

  5. depends on your luck. This past summer, I spent 4 nights at Radisson blu Berlin. Was upgraded to biz class room and had free breakfast. Same with the Park inn in Berlin. Asked if breakfast was included and receptionist said “no”. Told him I was a “gold” member and to ask his supervisor and he in turn said Yes, free breakfast.

  6. The Dublin Airport hotel is the only hotel I have the inclination to post a trip advisor report on as it was so bad, holes in the bath, and on and on.. next time ill stay at the hilton.
    Elite recognition across radisson properties varies from excellent to downright rude and very poor… might try and go for hilton next!!

  7. I had free parking at the Radisson at Fisherman’s Wharf (which was worth a lot), free chocolate bar (which was good), and an upgrade to a balcony room with a few of Alcatraz. I’m not sure how much of it was because of gold status, but I was very happy with it.

  8. I think I have the best upgrade % with CC gold than any other status.

    I have been upgraded to suites like 6/9 times

  10. Certainly not as useful as Hilton or Marriott Gold. On par with IHG Gold. I would have to say Le Club Accor is more useless.

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