Radisson operates it’s frequent guest scheme – Club Carlson – in a way similar to IHG. Lot’s of promise and no delivery in my recent experience.
Two recent stays, both at airport hotels (JFK and Dublin) provided exactly ZERO benefits from being an elite member. No room upgrade, no breakfast, no thank you. Indeed the agent at Dublin Airport went out of his way to point out that I had not been upgraded.
To confess, I am a status match Gold Member so perhaps that’s why it counts for so little.
When I complained to JFK they said that the hotel was sold out. Odd, that simply checking their web site showed that not to be true. Then they promised a few extra points as an apology. They never came.
Dublin put me in the room I booked – fair enough – but with furniture like this:
It’s at times like this I need a CSI-style lamp – heaven knows what the bed’s like. Ignorance is bliss. And by the way, no I didn’t sit in those chairs.
What’s your most useless elite status?