I posted a couple of weeks ago about the problems being caused by the political problems in the Gulf and their impact on Qatar Airways ability to fly passengers to and from neighbouring countries. My problem was a Cairo to Bangkok ticket on Qatar.
Qatar Airways in the UK and USA refused to help until 3 days before travel, but others had reported better luck by calling the office in Hong Kong. I tried this on Friday and after initially thinking they could only change flights in September (still a better deal than the US or UK office), they came back and said it would be fine to change my October/November ticket.
They initially offered Middle Eastern Airlines via Beirut as an option, but this comes with either a very long or very short connection. I asked if they could rebook me from Jordan. A minute later and they confirmed that they can (once) rebook me from anywhere in the ‘Levant’ or ‘Middle East’. They rebooked me in about two minutes and reissued the ticket. They recovered my seats too.
My trick was to get to and from Jordan, but as Royal Jordanian has daily flights, Expedia found me a £400 return ticket (in Business for the Tier Points) which connected fairly well – e.g. with enough padding for me to feel OK in case of delays.
My other ticket to Abu Dhabi from Cairo is in the refund queue at QR, but at least the big trip is fixed.
If you are in the same boat, the call to Hong Kong is worth making and be clear what you want before you call.
(Worth noting if you are impact by QR changing your flight to Not Confirmed, you will lose your seats at this point)