Some weeks ago BA opened the First Wing, an expedited security route for First passengers and Gold Card holders. It is a winner, my experiences have been flawless with helpful and friendly staff, getting passengers through really fast.
The route takes you to the back of the First Class lounge and you can walk across to the Concorde Room if you are able to enter. (First Class passengers and Concorde Room card holders only).
The previous route took passengers through South Security and then through a special door to the Concorde Room. BA had to staff this with two people – one outside and one inside. With the arrival of the First Wing, only transfer passengers needed to enter the room this way, and they closed.
Well, as of last night it’s re-opened and I am told it is here to stay.