There is hysteria in the air on the internet.
Yesterday blogger after blogger went in to meltdown because BA had identified a security breach and were proactively taking steps to prevent problems with members accounts.
These two steps were (a) forcing a password change on your account and (b) moving your avios out of your account. Oh yes, and (c) they sent people an email explaining what they were doing.
So why the hysteria?
Well it seems that some people were told that their account was being audited. Well I suppose it is possible in any given week someone’s account might be being audited, but this week? I suspect everyone at BA is busy fixing the security issue.
My two minute call to BA told me (a) Not to panic and to change my password – done and (b) it’ll take a couple of weeks to get all the Avios back in to my account and to call if I need a booking in the meantime.
Looking at my account, there are no unauthorised redemptions, so where is the problem?
So, it’s Saturday morning now, let’s be calm, take a deep breath and let BA get on with its work.
I expect to get back the nearly one million Avios I had, and I suspect it’ll be in a couple of days.