Your Hyatt statement should be in your email

29-01-2015 14-30-17

In the past few days you should have received an email from Hyatt showing your current statement. Mercifully Hyatt doesn’t bombard you with emails but the ones that show your activity are important. They contain a nugget of information which isn’t shown anywhere on your online statement – the Lifetime Base Point balance.

This number is important as it indicates how close you are to Lifetime status – as you can see I am 85.4291% of the way to the 1,000,000 base points needed.

The other thing to check is whether you have any Suite Upgrade Awards left to use from 2014. These have a life until 28 February, but must simply be used by then. You can use them on stays you have booked for the following twelve months. Hence an upgrade expiring on 28 Feb 15 can be used on stays until Feb 16. Of course, if you then cancel the reservation you’ll lose the Suite Upgrade. I don’t often use mine on single night stays, but if they are there I recommend using them. My star upgrade this year came as a result of one of these – to effectively a villa at the Grand Hyatt Erawan Bangkok.

Hyatt seems to have issued some exciting news this week and I’ll get to that tomorrow. In the meantime check that mailbox!


  1. I realise the Suite Upgrade Certificates disappear if you cancel, but how about if you move dates?

    Any thoughts on which Hyatt in Europe is cheapest in cash rates so I can burn my remaining two?

  2. @FormalHall – usually you can keep the upgrades if you move dates in my experience. Depends on how good the agent is!
    Try Mainz or Cologne or Berlin in Germany. The Regency at Paris Charles De Gaulle airport is also good value.

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