My most recent stay elicited only a single upgrade to what was actually a pretty small room. As the other reviews mention, the hotel is in two parts – North and South with the North being a warehouse conversion. This is where the nicer room reside.
As I was leaving too early for the restaurant, they arrange a breakfast bag as my HHonors Gold Breakfast, at no charge. The only issue is that you have pre-order it and go to collect it from Reception:
I realise that my two previous visits had been overshadowed by excellent room and that the disappointment in this stay was having an ordinary room!