I am staying at the Intercontinental, San Juan and whilst I have reluctantly accepted that most US hotels now ask for photo ID at check-in I still don’t like it.
The Intercon at SJU goes a little further – it records the information from your passport in it’s computer system.
When challenged the agent explained it was ‘policy’ and when the Quality Manager came to talk to me all she could say was that Identity Theft ‘had never happened’. Phew, that’s a relief then.
As she pointed out, there are no laws here which prevent them from recording the information. Glad we cleared that up.
Intercontinental already know enough to charge my advance deposit to my credit card – several weeks ago, enough to know when I have stayed with them and where (from my Priority Club Account), and they know the credit card is valid and matches the name on the reservation as well as being the same as they charged the deposit to. Isn’t that enough, really?
Do you think this is a step too far, or am I being paranoid?