Hyatt Dulles – like an old friend with a facelift

I have stayed at the Hyatt Dulles many times over the years. It is close to IAD, cheap at weekends and has nice rooms. My strongest memory was that I was there when the Columbine School Shooting occurred and watched it unfold in horror.

The rooms are larger than normal with a separate sitting and sleeping area, separated by the TV.

With my misconnect at IAD I was the pickup location (2H) about  5 minutes before the shuttle came. The bus is a mixture of hotel guests and airport workers who use the free parking nearby and hop on the shuttle to/from work. No one seems to mind and as long as all the hotel guests get on then it’s not an issue in my book.

I arrived at the Front Desk via the new entrance – totally confused – and the nice agent explained that it had been two years since the remodel. The old entrance has become part of their new conference centre – which seemed to be doing a roaring trade the next morning.

The agent explained how to log in to the internet, where to get my free Diamond breakfast, and oh ‘We’ve upgraded you to a suite tonight’ My seven favourite words and some of you may recall from my stay at the Andaz in New York.

a black sign on a yellow wall They had allocated me the Horizon Suite on the 15th Floor.

The room is divided in to three separate areas – the Living Room, with dining table for 10 and a seating area; the Bedroom, with work desk; and the bathroom which has a large shower/wet area and no tub.

Living Room

The living room is huge with lots of seating – at the large dining table and around the TV.

a room with chairs and a table

Dining Table and Seating

a room with a tv and shelves

Seating Area TV


Large shower area with toilet separate, though a frosted glass screen, from the wash stand.

a bathroom with a glass shower door


a sink with a mirror and a person standing in the background


Working Area in bedroom with bed in distance

a desk in a hotel roomBreakfast

The buffet in the restaurant in the lobby started at 0630 (a little later for an airport hotel I thought). The servers were helpful and attentive. The food was hot and fresh – usual – eggs, bacon, sausage, waffles and an omelet/egg station. This was free was a Diamond Gold Passport member -and reminded me of the value of this status when the bill came for $20 incl taxes.


The shuttle leaves the hotel at xx:15 and xx:45 and again was a mixture of employees and passengers but as they used the large shuttle it was not full. The shuttle stops twice at the airport and I was quickly in the queue for the TSA. More posted in the ‘Second day with United’ thread.


For a last minute booking, at a good location and a property I knew I was more than happy with the stay. The suite upgrade made me feel much happier after an awful day with United.