Hyatt Regency, Casablanca Review

After arriving from London on bmi I took a white mercedes cab for 300 Dirhams and after about an hour arrived at the Hyatt Regency hotel.

Security let the vehicle pull off the main road but not up to the front of the hotel. A short walk to Reception, through a metal detector, and I was immediately greeted. The Agent checked me in quickly, told me about the Regency Club. The Duty Manager then popped over and welcomed me to the hotel.

I had used a 2011 suite upgrade to book an upgrade on a AARP rate of 1980 Dirhams (about US$200) and received a nice one bedroom suite on the 8th Floor – the same floor as the Regency Club. The sitting room is shown above = sofa, TV, chair, coffee maker (Nespresso), and a half bathroom (loo and wash basin).

The bedroom featured a King Bed, another TV and access to the bathroom.

Bedroom

Bath

Wet Room

The marble lined bathroom was large with both a full size bath and a wet area.

The Regency Club does cocktails in the evening and breakfast in the morning. Slightly oddly they allow smoking in areas of the lounge, although the smoke smell does carry to the main area which made me realise how unusual it is smell smoking inside these days.

Regency Club evening spread

Regency Club

The area outside the hotel is building site as a result of the installation of a tram line through the city.

View from the room

Diamond welcome amenity

Staff

The staff were universally nice, smiling, opening doors and addressing me by name. I would rate this as the best part of the stay – there was a generous nature from everyone I encountered which I really liked.

Room

The room was very comfortable and I slept well in the bed. There was a little noise from the road (mostly car horns) but this did not prevent me from sleeping. The towels and bathrobes were clean and fresh and larger than Hyatt has in the US.

Shoe Shine

The hotel offers free shoe shine and my shoes came back whilst I slept. Excellently buffed and polished.

Regency Club

Apart from the smoking issue, the club was pleasant. A good range of cheese, olives, and desserts in the evening. Breakfast had the usual choice of cold meats, cheeses, Museli (which was super creamy), and pastries. In addition, the staff offer you a short menu of egg items – scrambled, boiled, omlette. I had the omlette which took only about 5 minutes to arrive and was really nice. I wish more Regency Clubs offered this.

Summary

A great stay in a city I have never been to before, the highlight of which were the staff members.

 

Comments

  1. Sounds like the smoking situation is at least better than at the Hyatts in Amman and Kiev, where smoking is allowed anywhere in the lounge. Nasty!

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