I have stayed at this property several times before and the experiences have been mixed. I got the customary message asking me to check-in using their app and was disappointed to note that no upgrade had been applied. Fast forward and on checking my reservation on the app whilst waiting at the airport, I found that the hotel had moved me to one of their best rooms, an Executive Room Plus. A 45m2 room, it’s pretty nice.
Check-in was easy, with a delightful agent. He asked whether I would like breakfast in the restaurant or had time for the lounge. I thought probably the lounge but he gave me a certificate for the restaurant ‘just in case’.
The hotels are divided in to four wings which radiate off the central atrium.
I had a room on the 11th floor. A sofa, large desk and comfy bed were installed:
The TV had a large number of international stations, including BBC News channel. The WiFi, free as an HHonors Diamond member, was provided via a small card in the key packet. It was pretty fast and allowed streaming of video at a respectable rate. I added some TV shows to my iPad for the journey.
I slept well, and woke ready for a nice bath in the large bathroom.
Bathrobes were in the wardrobe and there were plenty of towels.
I woke fairly early and so thought I would pop to the lounge to see what they had. Whilst the room opens early, breakfast does not start until 7am.
All of the food was laid out, but as it had not formally opened I went down to the restaurant.
This is the Executive Lounge:
The food in the restaurant was more varied than in the lounge so I was pleased that I picked this option.
After packing up I checked out and went back to the airport – an easy 5 minute walk from the hotel. All round, the Hilton performed at its best – giving all the benefits of an elite stay. It was a foggy morning, but there were no delays. The Thai and Singapore airlines flights had already landed.