Hyatt added a second Hyatt Place at Heathrow recently. The new property, a rebrand from the Heathrow Hotel, is very close to the airport. It joins the Hyatt Place London Heathrow/Hayes which I reviewed some months ago.
The new joiner is on the main road to the north of the airport quite close the Sheraton Heathrow. The problem with the location is that if you don’t want to use the horridly expensive Heathrow Hoppa, there are fewer bus routes giving free travel to or from the airport. The U3 will take you Heathrow Terminals 2 and 3. Cross the road for the 423 to Terminal 5.
The bus stop towards the airport is right outside the hotel whilst the one from the airport is a 3-5 minute walk away on the other side of the road (obviously), and just past the property.
The lobby and a number of the rooms have been refurbished with the others underway at the moment. No construction noise was evident during my stay.
The lobby divides in to three areas – check-in, next to the lifts, the bar and seating area and access to the restaurant.
The check-in staff were friendly and efficent. Although they did miss that I was a Gold Passport member already and invited me to sign up. They were encouraging membership from other guests as they checked in.
I was promptly given a room on the 4th floor and shown where breakfast would be in the morning. Not all of the lifts were working and you need to swipe your room key to access one.
My room, 449 faced the airport but there was no aircraft noise due to the well insulated windows. I arrived and left in the dark so there are no pictures of the runways. What I would say is that it would be great for aircraft spotting if you were there in the day and the planes were landing on the north runway.
The rooms are not large, but nowhere near as small as at some of the Heathrow airports.
Great touches were the bathrobe, and a welcome amenity of apples and two 1l bottles of water. This was in addition to my 500 Gold Passport bonus points.
There were USB as well as UK power sockets on the desk and next to the bed. The Hyatt was a new Hyatt bed and super comfy. The linens were cool and fresh and I there was a range of pillows – a great sleep was delivered.
The hotel, unusually for a Hyatt Place, has a full restaurant and room service.
My chicken tikka masala and Pear and Almond Tart were nice. The only negative was that they tray was not collected by the time I got up in the morning.
To be fair the Hyatt Place at Hayes had this too when it first opened by has since removed the option and replaced it with sandwiches and salads from the bar.
The bathroom is small but functional, with a reasonably sized bath. Standard Hyatt place amenities were provided.
The room also featured tea and coffee making facilities, a small fridge and a safe. The fresh milk was great – an unexpected request fulfilled without fanfare!
Breakfast the next morning was a self-service buffet in the restaurant. As a Diamond Gold Passport member they let me pick things from the hot and cold menu. Normally guests pick only from the cold items unless they wish to pay the upgrade for the additional selection.
All round, this has become my favourite Heathrow hotel now – super friendly staff, a good nights sleep, in the free travel zone and a view of the airport – what more could you ask?
The rates vary – I think as they test the market – around £85-£99 at weekend and about £119 weekdays. The other Hyatt Place at Hayes has cuts its rates considerably as it suffers from the distinct disadvantage of being a 15-20 minute taxi ride away. You can get there for about £59 at weekend I see.