Hilton Mainz City – Excellent Service

This week has been a bit of a tour of Germany, with a short hop back to the UK in the middle. Originally planned to visit all of the German Hyatts (Mainz, Koln, Dusseldorf, Hamburg and Berlin), this had to be changed when I needed to miss Koln, and when I no longer needed the last 5 hits to remain Diamond at Gold Passport.

With the USAirways Grand Slam promo underway I decided to switch the Mainz stay to the Hilton City. There are two Hilton’s in Mainz and as I was getting in late I picked the closer to the train station, and the cheaper. The hotel itself is a ten minute walk from the station, or a EUR7 cab ride and is fairly nondescript from the outside:

 

I checked in at about 10pm and was told that I had received a double-upgrade, would get free internet and a free breakfast in the restaurant as a Hilton Gold. The room, on the 5th floor, was not too special to look at, but turned out to be double height and have a small balcony. It was in lovely!

View of room from doorway

Small balcony

View from the Balcony to courtyard

Although the lady at the Restaurant did not know about my free breakfast it had been removed by the time I came to check out. The staff constantly addressed me by name, had no problem changing the miles to USAirways and even offered to update my HHonors profile with the number for me! Superb service, a nice room and a free breakfast. Well done Hilton.

Comments

  1. What did you think of the Hilton Mainz compared to the Hyatt? I stayed at the Hyatt on the river once, and really enjoyed the river view. Your Hilton review certainly makes the hotel sound appealing.

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